Genesys Cloud Engineer
Company: VirtualVocations
Location: Reno
Posted on: October 29, 2024
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Job Description:
A company is looking for a Genesys Cloud Engineer to provide
implementation and support for call center technology
solutions.
Key Responsibilities
Design, configure, implement, and support IVR/ACD scripts for
Genesys Cloud Solutions
Administer and support Genesys Cloud solutions while coordinating
technical documentation
Collaborate with Technical Account Managers, Project Managers, and
Sales on support and project work
Required Qualifications
2+ years of experience in Genesys Cloud CX technology
Genesys Cloud CX certification is a plus
Knowledge of SIP Protocol implementation and support is
preferred
Development skills in Java/JavaScript, HTML, REST Web Services, and
Microsoft SQL Server are a plus
1+ years of experience in network administration and support is a
plus
Keywords: VirtualVocations, Reno , Genesys Cloud Engineer, Engineering , Reno, Nevada
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