Officer-Loss Prevention (PM) - The Ritz-Carlton, Lake Tahoe (140020WI)
Location: Truckee
Posted on: October 16, 2024
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Job Description:
Officer-Loss Prevention (PM)
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are creating guests for life.
The Ritz-Carlton, Lake Tahoe, located at 13031 Ritz-Carlton
Highlands Court, Truckee, CA, 96161 currently has the following
opportunity:
Officer-Loss Prevention (PM) (140020WI): Patrol all areas of the
property; assist guests with room access. Monitor Closed Circuit
Televisions, perimeter alarm system, duress alarms, and fire life
safety system. Lock property entrances when required. Conduct daily
physical hazard inspections. Respond to accidents, contact EMS or
administer first aid/CPR as required. Assist guests/employees
during emergency situations. Notify appropriate individuals in the
event of accidents, attacks, or other incidents. Defuse
guest/employee disturbances. Call for outside assistance if
necessary. Complete incident reports to document all Security/Loss
Prevention related incidents. Handle all interruptions and
complaints. Resolve safety hazard situations. Escort any unwelcome
persons from the property without interrupting the orderly flow of
property operation. Report to scenes of vehicle accidents/thefts.
Call for assistance using proper code responses. Complete a Loss
Prevention shift summary/daily activity report. Maintain
confidentiality of all Security/Loss Prevention and property
reports/documents; release information only to authorized
individuals. Conduct investigations and gather evidence. Conduct
interviews with relevant parties.
Follow all company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; complete safety
training and certifications; ensure uniform and personal appearance
are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely. Develop and maintain positive working
relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand,
sit, or walk for an extended period of time. In addition some
states may have additional licensing/registration requirements to
be considered for this position. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors
We invite you to learn more about this position and apply at:
https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=140020WI
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: , Reno , Officer-Loss Prevention (PM) - The Ritz-Carlton, Lake Tahoe (140020WI), Other , Truckee, Nevada
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